FAQs
What is your turnaround time?
-most items in the shop are in stock + ship in 1-3 BUSINESS days. We do not usually ship over weekend and cannot guarantee porch pick ups then. Longer turnaround times such as pre-orders are noted in item description.
-we will make you fully aware if an item is a pre-order, meaning a 1-2 or 2-3 week wait.
What are your shipping costs?
-We know you hate paying shipping fees. We do too!
Standard shipping in the US is only $5.95 flatrate! Orders over $100 ship for free.
What is your Return/Exchange policy?
-we like to try things on too! if you're not completely satisfied, you're welcome to return for STORE CREDIT or an exchange WITHIN 14 DAYS of receiving your product according to the shipping tracking. We however can NOT guarantee the same item will be available upon making your return. WE DO NOT DO REFUNDS.
-Sale items are FINAL SALE.
-if something is damaged or incorrect with your order we will of course do whatever needed to correct your order. please let us know upon receiving.
Contact us: perfectlypaisleyshop@gmail.com
Can I shop in person?
-we love doing markets + shows. follow us on Instagram + Facebook to find out where we'll be next!
Georgetown Market Days on the Square - Every second Saturday March-Nov
Georgetown Christmas Stroll
Vintage Market Days of Austin in June + Dec
The Junior League of Austin Christmas Affair
How do your sizes run?
-we try to post sizing charts + all possible sizing info. follow our IG stories for more up close sizing, style + fit questions. if you have a sizing question feel free to DM us or email us: perfectlypaisleyshop@gmail.com
How should I care for my items?
-most items we sell include a care label. it's best to follow those instruction + when in doubt handwash + hang dry.